Privacy Policy

How we handle your information at Fort Wayne Deck Builders.

Last updated: July 2026

Information We Collect

When you contact us through our website, request an estimate, or call us, we may collect the following information:

  • Your name and contact information (phone number and email address)
  • Your property address and project details
  • Information you voluntarily provide in messages or forms

We do not collect payment information through this website. Estimates and invoicing are handled separately.

How We Use Your Information

We use the information you provide solely to:

  • Respond to your estimate requests and questions
  • Schedule consultations or project visits
  • Communicate about your project
  • Follow up after project completion

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Contact Form and Email

When you submit a form on this website, your information is sent to us through Formspree, a secure form processing service. Formspree operates under its own privacy policy. We receive your submission via email and store it only as long as necessary to complete your project.

Phone Calls

Calls to our number may be recorded for quality purposes. By calling us, you consent to the possibility of call recording. We use CallRail to track which marketing sources generate calls so we can improve our service.

SMS Text Messaging

We respond to customers via text message about pricing and products, after the customer calls or texts us. No outbound SMS without a customer first contacting us.

When you opt-in to the service, we may send you a message to confirm your signup. Message and data rates may apply. Message frequency varies. Text “HELP” for help. Text “STOP” to cancel.

You can cancel this service at any time. Just text “STOP” to (260) 300-5129. After you send the message “STOP” to us, we will reply to confirm that you have been unsubscribed. After this, you will no longer receive messages from us. If you want to join again, just sign up as you did the first time and we will start sending you messages again.

If at any time you forget what keywords are supported, just text “HELP” to (260) 300-5129. After you send the message “HELP” to us, we will respond with instructions on how to use our service and how to unsubscribe.

Participating carriers: AT&T, Verizon Wireless, Sprint, T-Mobile, U.S. Cellular, Boost Mobile, MetroPCS, Virgin Mobile, Alaska Communications Systems (ACS), Appalachian Wireless (EKN), Bluegrass Cellular, Cellular One of East Central IL (ECIT), Cellular One of Northeast Pennsylvania, Cricket, Coral Wireless (Mobi PCS), COX, Cross, Element Mobile (Flat Wireless), Epic Touch (Elkhart Telephone), GCI, Golden State, Hawkeye (Chat Mobility), Hawkeye (NW Missouri), Illinois Valley Cellular, Inland Cellular, iWireless (Iowa Wireless), Keystone Wireless (Immix Wireless/PC Man), Mosaic (Consolidated or CTC Telecom), Nex-Tech Wireless, NTelos, Panhandle Communications, Pioneer, Plateau (Texas RSA 3 Ltd), Revol, RINA, Simmetry (TMP Corporation), Thumb Cellular, Union Wireless, United Wireless, Viaero Wireless, and West Central (WCC or 5 Star Wireless).

Carriers are not liable for delayed or undelivered messages.

If you have any questions regarding privacy, please read our full privacy policy.

Cookies and Analytics

This website uses Cloudflare Analytics to understand traffic patterns. Cloudflare Analytics does not use cookies and does not track individual visitors across sites. We do not use Google Analytics or any advertising cookies.

Data Retention

We retain your contact information and project details for as long as needed to complete your project and for a reasonable period afterward in case questions arise. You may request deletion of your information at any time by contacting us.

Your Rights

You have the right to:

  • Request a copy of the information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information
  • Opt out of any future communications from us

Contact Us About Privacy

If you have questions about this privacy policy or how we handle your information, contact us at:

Fort Wayne Deck Builders
Fort Wayne, Indiana 46802
Phone: (260) 300-5129
Email: Contact Us

Changes to This Policy

We may update this privacy policy from time to time. The date at the top of this page reflects when it was last revised. Continued use of this website after changes are posted constitutes your acceptance of the updated policy.